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Privacy Policy

Effective Date: May 1, 2025

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Penn Tactical Solutions (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make purchases, subscribe to our mailing list, or participate in our training and outreach services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number, shipping/billing address, organization name, and payment details

  • Collected when you place an order, subscribe to a newsletter, register for training, or fill out a contact form

b. Payment Information:

  • Payment details (such as credit card information) are collected securely via our third-party e-commerce processor. We do not store full credit card numbers on our servers.

c. Technical Information:

  • IP address, browser type, device information, and browsing behavior, collected via cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Fulfill orders and process payments

  • Send order confirmations and shipping updates

  • Provide training and event registration services

  • Respond to customer service inquiries

  • Send newsletters, updates, and promotional emails (you may unsubscribe at any time)

  • Improve our website, products, services, and communications

  • Maintain business records and comply with legal obligations

3. Mailing List & Newsletter

By subscribing to our mailing list or newsletter, you consent to receive periodic communications from us about product updates, events, training opportunities, and safety resources.
You may opt out at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

4. E-Commerce

When you place an order through our website:

  • Your personal and payment information is processed securely via our e-commerce partners

  • We only collect the information necessary to fulfill your order and provide customer support

  • We retain order records as required by law and for warranty, inventory, and customer service purposes

5. Data Sharing

We do not sell or rent your personal information. We may share information only with:

  • Trusted third-party vendors (e.g., payment processors, shipping partners, email platforms)

  • Government or regulatory agencies, only when required by law

  • Internal staff or contractors bound by confidentiality agreements

6. Data Security

We use industry-standard security measures to protect your data, including encryption, secure payment gateways, and restricted access to personal information.

7. Your Rights & Choices

You may:

  • Update or correct your personal information

  • Request deletion of your data (unless retention is required by law)

  • Unsubscribe from promotional communications at any time

Please email us at info@penntacticalsolutions.com for any requests regarding your data.

8. External Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be posted here with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 info@penntacticalsolutions.com

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